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Return and Exchange Policy

For all returns or exchanges item(s) must be returned (no exceptions) and must be accompanied by original receipt. Volante Farms markets only high quality and healthy plant material. Once the material is purchased the plants must receive sufficient light, water and suitable soil conditions. Volante Farms is not responsible for plants that are affected by extreme natural conditions (i.e. floods, ice, drought, frost) or neglect by the customer. No guarantee will be given on bedding plants, rose bushes, perennials and shrubs that are left in their original containers.

 

  1. Live bedding plants, potted and hanging baskets may be returned or exchanged within 10 days.
  2. Shrubs, perennials and rose bushes may be returned or exchanged within 30 days (no over wintering guarantee!)
  3. Cut Christmas trees, live Christmas trees, and fresh greens and wreaths may be returned or exchanged within 14 days. No returns, refunds, or credits after December 24th.
  4. Non perishables may be returned or exchanged within 30 days in original condition
  5. Gift certificates are not returnable.
  6. All clearance items are deemed final sale and no guarantees or return will be offered.
  7. Any custom or special orders are non refundable.